---
title: A Refinery Experiences Enhanced Efficiency Through Online Neutramex® Cleaning
description: Explore how a Canadian refinery enhanced heater efficiency by 2.5% through innovative online Neutramex® cleaning, ensuring operational continuity and safety.
image: https://info.ctpenvironment.com/hubfs/TopBanner.jpg
---

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  ## Discover the Safer, More Efficient Cleaning Solution.
  
  **Get Thorough, Environmentally Friendly Air Cooler Cleaning — Without Any Effluent.**
  
  There’s no need to stop production with our in-house, dry process to restore your air-cooled heat exchangers and condensers to full power.
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  ## Don’t Just Rent Equipment. Maximize Your Value With the Total Wastewater Treatment Solution.
  
  Bigger flow rate. Full automation. No extra skid for chemical dosing required. Explore the proven benefits of AEROMOBIL, the all-inclusive dissolved air flotation (DAF) unit that delivers nonstop effluent processing up to 4400 gpm or 150K bpd.
  
  Every day, operators trust AEROMOBIL to replace water treatment plants during maintenance, emergency shutdowns or new process testing.
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- [ABOUT US](https://ctpenvironment.com/about-us/)
- INDUSTRIAL CLEANING 
    - [DECAMEX](https://ctpenvironment.com/decamex/)
    - [NEUTRAMEX](https://ctpenvironment.com/neutramex/)
    - [NEUTROL](https://ctpenvironment.com/neutrol/)
    - [INTERNAL CHEMICAL CLEANING](https://ctpenvironment.com/internal-chemical-cleaning/)
    - ![Discover the Safer, More Efficient Cleaning Solution.](https://info.ctpenvironment.com/hs-fs/hubfs/ctpenvironment%20-%20Feb_2026/images/Decmex-CTA.jpg?width=1064&height=860&name=Decmex-CTA.jpg)
      
      ## Discover the Safer, More Efficient Cleaning Solution.
      
      **Get Thorough, Environmentally Friendly Air Cooler Cleaning — Without Any Effluent.**
      
      There’s no need to stop production with our in-house, dry process to restore your air-cooled heat exchangers and condensers to full power.
- WATER TREATMENT 
    - [AEROMOBIL](https://ctpenvironment.com/biomobil-tank/)
    - [GEOFLOC](https://ctpenvironment.com/geofloc/)
    - [FILTRAMOBIL](https://ctpenvironment.com/filtramobil/)
    - [BIOMOBIL TANK](https://ctpenvironment.com/biomobil-tank/)
    - ![Aeromobil-Vertical](https://info.ctpenvironment.com/hs-fs/hubfs/ctpenvironment%20-%20Feb_2026/images/Aeromobil-Vertical-Image-03.jpg?width=170&height=250&name=Aeromobil-Vertical-Image-03.jpg)
      
      ## Don’t Just Rent Equipment. Maximize Your Value With the Total Wastewater Treatment Solution.
      
      Bigger flow rate. Full automation. No extra skid for chemical dosing required. Explore the proven benefits of AEROMOBIL, the all-inclusive dissolved air flotation (DAF) unit that delivers nonstop effluent processing up to 4400 gpm or 150K bpd.
      
      Every day, operators trust AEROMOBIL to replace water treatment plants during maintenance, emergency shutdowns or new process testing.
- [CONTACT US](https://ctpenvironment.com/contact-us/)

# A Refinery Experiences Enhanced Efficiency Through Online Neutramex® Cleaning

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In September 2023, a refinery in Canada, confronted a pressing issue: decreased efficiency  
in one of its heaters. After an inspection, the client determined that the convection section  
required cleaning. They contacted CTP Environment, seeking a reliable solution.

### The Challenge

The inability to shut down the heater was a major challenge to the project. Knowing traditional cleaning methods would disrupt ongoing operations, CTP proposed an online Neutramex® cleaning, a process performed without stopping the unit.

Neutramex® is a dry chemical with a dual action system that mechanically and chemically removes deposits upon application. 100% is sublimated under the temperature of the heater.

The package offered included compressors, pneumatic injection systems and after coolers. Optional backups are always provided when needed, to guarantee uninterrupted service continuity.

### The Solution

Despite encountering initial challenges with inaccessible convection sections, CTP’s expertise prevailed. Working closely with the client, CTP identified optimal access points and guided the client through the creation of online access doors.

This collaborative effort ensured speed of the cleaning process. A dedicated team of four workers, including a superintendent, site manager and two technicians, operated seamlessly under strict safety and environmental protocols and completed the project in less than a week.

### The Results

After cleaning, heater efficiency increased by 2.5%, accompanied by a remarkable 115 °F reduction in stack temperature. These improvements underscored the effectiveness of CTP’s Neutramex® cleaning. The successful outcome solidified the client’s confidence and relationship with CTP in the U.S. and Canada.

CTP Environment is committed to innovation and excellence in addressing complex cleaning challenges, while prioritizing operational continuity and safety compliance. Discover how [Neutramex®](https://ctpenvironment.com/neutramex/) can improve efficiency of your cleaning operations. Visit our Neutramex® page to learn more about the benefits for your industrial facility.

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## Request a Quote. 

Talk to our experts and experience the NEUTRAMEX® difference for yourself.

[Request now](https://ctpenvironment.com/contact-us/)

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