A Louisiana refinery was observing a decline in heater efficiency over time. Deposit buildup in the convection section was degrading performance and threatening the broader operation. Shutting down was not an option, so the client reached out to CTP Environment to intervene quickly and keep the unit running throughout the process. 

The Challenge

Fouling deposits had accumulated in the convection section of the refinery's heater, progressively reducing its efficiency. If left unaddressed, the buildup would continue to compromise unit performance and operational stability.

The client required a solution that could restore performance without a plant shutdown or delays.

The Solution

CTP mobilized immediately and deployed NEUTRAMEX® to the facility. The dry chemical process combines chemical and mechanical action to remove deposits while the heater remains fully online, eliminating downtime and minimizing operational impact.

Working closely with the client's team, CTP identified the optimal access points to ensure the process was executed safely and efficiently.

A dedicated crew, with a superintendent, a site manager, and field technicians, completed the full cleaning scope in under a week, maintaining safe and controlled operations throughout.

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The Results

The NEUTRAMEX® cleaning process delivered immediate improvement to heater efficiency. With significant drops in stack temperature and restored peak performance, NEUTRAMEX® enabled uninterrupted operations and measurable gains, addressing the decline without a shutdown.

The speed, safety, and measurable outcome of the intervention reinforced the client's confidence in CTP's ability to deliver reliable results under pressure.