---
title: Restoring Heater Performance to Start of Run Condition During a Critical Refinery Shutdown
description: Discover how CTP Environment restored heater performance during a critical refinery shutdown using their innovative NEUTROL® cleaning process, ensuring safety and efficiency.
image: https://info.ctpenvironment.com/hubfs/Neutrol.png
---

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- [ABOUT US](https://ctpenvironment.com/about-us/)
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    - [DECAMEX](https://ctpenvironment.com/decamex/)
    - [NEUTRAMEX](https://ctpenvironment.com/neutramex/)
    - [NEUTROL](https://ctpenvironment.com/neutrol/)
    - [INTERNAL CHEMICAL CLEANING](https://ctpenvironment.com/internal-chemical-cleaning/)
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      ## Discover the Safer, More Efficient Cleaning Solution.
      
      **Get Thorough, Environmentally Friendly Air Cooler Cleaning — Without Any Effluent.**
      
      There’s no need to stop production with our in-house, dry process to restore your air-cooled heat exchangers and condensers to full power.
- WATER TREATMENT 
    - [AEROMOBIL](https://ctpenvironment.com/biomobil-tank/)
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      ## Don’t Just Rent Equipment. Maximize Your Value With the Total Wastewater Treatment Solution.
      
      Bigger flow rate. Full automation. No extra skid for chemical dosing required. Explore the proven benefits of AEROMOBIL, the all-inclusive dissolved air flotation (DAF) unit that delivers nonstop effluent processing up to 4400 gpm or 150K bpd.
      
      Every day, operators trust AEROMOBIL to replace water treatment plants during maintenance, emergency shutdowns or new process testing.
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# Restoring Heater Performance to Start of Run Condition During a Critical Refinery Shutdown

![](https://info.ctpenvironment.com/hubfs/Neutrol.png)

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 When a major refinery on the Texas Gulf Coast scheduled a planned shutdown for the summer of 2025, the stakes were high. Multiple heaters required full performance restoration promptly, safely, and within a strict timeline. The complexity of the project, involving multiple heater configurations in a high-risk environment, rendered conventional cleaning methods infeasible, prompting the refinery to turn to CTP Environment for the task. 

### The Challenge

The shutdown involved multiple heaters in different configurations—radiant, convection, and Air Pre-Heater (APH)—all of which were significantly fouled, degrading performance. The tight shutdown schedule left no room for error, and adjacent equipment, including refractory, required protection throughout the operation.

Conventional cleaning methods could not meet the refinery's combined performance, safety, and timeline requirements.

![neutrol2-1](https://info.ctpenvironment.com/hs-fs/hubfs/neutrol2-1.png?width=446&height=585&name=neutrol2-1.png)

### The Solution

CTP utilized its proprietary NEUTROL® cleaning process, engineered to achieve full performance recovery under demanding shutdown conditions.

Before any cleaning began, the team installed a custom-engineered tarping system to fully protect surrounding critical assets, including fiber refractory. Highly trained specialists executed the installation, ensuring total containment and operational safety throughout the project.

With all protections in place, the CTP team initiated the NEUTROL® dual-action process, which combines:

- Targeted chemical action to break down and neutralize deposits
- Powerful mechanical action to eliminate remaining fouling

This method provided uniform, deep cleaning across each heater section while safeguarding equipment and refractory.

 

### The Results

CTP completed the full cleaning scope within the scheduled shutdown, treating every heater zone without incidents or equipment damage. The NEUTROL® corrosion inhibitor formulation preserved the integrity of all protected assets.

All heaters were restored to Start of Run (SOR) condition, the reference point for maximum thermal efficiency at the start of an operating cycle, delivering improved heat transfer performance and a reliable, optimized restart for the refinery.

![BottomCTA-Image-2](https://info.ctpenvironment.com/hs-fs/hubfs/ctpenvironment%20-%20Feb_2026/images/BottomCTA-Image-2.jpg?width=1920&height=640&name=BottomCTA-Image-2.jpg)

## Request a Quote.

Talk to our experts and experience the NEUTROL® difference for yourself.

[Request now](https://ctpenvironment.com/contact-us/)

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